Concierge Medicine FAQ | Aure Health

Question 1

Is concierge medicine worth it?

Accepted Answer

For most busy professionals, yes — if you value time and early detection. Concierge medicine is worth it when you want same-day or next-day access, appointments measured in 45–60 minutes instead of 7–15, direct communication with your physician, and preventive testing that catches problems before they become expensive. It is generally not worth it if you rarely need care, have no chronic or metabolic concerns, and are comfortable with standard insurance-based primary care.

Question 2

How much does concierge medicine cost?

Accepted Answer

Concierge medicine typically runs $2,000–$50,000+ per year and splits into three tiers: entry-level ($2,000–$4,000), premium ($5,000–$10,000), and ultra-premium ($15,000–$50,000). The ultra-premium tier is where full-spectrum, high-touch concierge care lives — direct physician access, advanced diagnostics, and deep preventive programs — and comparable programs there commonly charge $15,000–$40,000 per year or more. Aure Health is built to sit at the affordable end of each tier: our flagship membership is $489 per month ($5,868 per year) — at the low end of the premium tier, where comparable programs charge $5,000–$10,000 — and our Concierge Membership is $12,000–$15,000 per year, below the $15,000 ultra-premium floor, so members get ultra-premium-level access for well under the $15,000–$40,000 many comparable programs charge. Membership fees do not include the cost of medications, and Aure Health is cash-pay (HSA/FSA eligible) rather than insurance-billed.

Question 3

What's the difference between concierge medicine and direct primary care?

Accepted Answer

Both replace insurance-driven visits with a direct relationship with your physician; the difference is scope and price. Direct primary care (DPC) is usually $55–$150 per month (about $92 on average) and covers everyday primary care with longer visits and direct messaging. Concierge medicine typically runs $2,000–$50,000+ per year and adds deeper preventive testing, advanced diagnostics, care coordination with specialists, and higher-touch access such as a direct physician line. Aure Health combines the direct-access philosophy of DPC with concierge-level diagnostics and structured programs, delivered virtually in all 50 states.

Question 4

Is Aure Health right for busy professionals who aren't executives?

Accepted Answer

Yes. Aure Health is built for busy professionals of every kind — founders, physicians, attorneys, engineers, small business owners, and parents balancing demanding careers — not just C-suite executives. If your schedule doesn't leave room for waiting rooms, referral chains, and 26-day appointment waits, the membership is designed for you. The level of service is concierge-grade regardless of your job title, and because care is delivered virtually nationwide, it works around your calendar rather than the other way around.

Question 5

How does concierge medicine work?

Accepted Answer

You pay a membership fee directly to your physician's practice instead of relying on insurance to define your access. In exchange, the practice keeps a much smaller patient panel, which is what makes longer appointments, same-day or next-day scheduling, and direct physician communication possible. At Aure Health, membership starts with a comprehensive baseline visit and biomarker panel, followed by a personalized care plan, ongoing monitoring between visits, and direct access to your physician. Care is virtual and available in all 50 states; medications and outside imaging are billed separately.

Question 6

What is Aure Health?

Accepted Answer

Aure Health is a physician-led digital health and telehealth platform focused on longitudinal care. We provide personalized care plans and ongoing support between visits to help patients achieve sustainable health outcomes over time.

Question 7

Who is the Aure Membership for?

Accepted Answer

Aure Health is built for busy professionals — including executives, but also founders, physicians, attorneys, parents balancing demanding careers, and anyone whose schedule doesn't leave room for traditional healthcare. It's a premium, concierge-level membership: physician-led, high-touch, and personalized, no matter your title.

Question 8

Why the name Aure Health?

Accepted Answer

Aure comes from aurum, the Latin word for gold. Gold has long represented durability, integrity, and lasting value. We chose the name Aure Health to reflect our belief that healthcare should be thoughtful, enduring, and held to a higher standard—not rushed, transactional, or disposable. Aure Health is built around care that lasts.

Question 9

Is Aure Health a telehealth company?

Accepted Answer

Yes. Aure Health is a telehealth and virtual care platform, but our model goes beyond one-time appointments. We are designed for continuity, accountability, and long-term support.

Question 10

How is Aure Health different from other telehealth or weight loss programs?

Accepted Answer

Most telehealth focuses on quick visits or prescriptions. Aure Health focuses on long-term behavior change, metabolic health, and sustainable weight management, supported by physician oversight and structured follow-up between visits.

Question 11

What types of programs does Aure Health offer?

Accepted Answer

Aure Health supports care programs that require sustained lifestyle and behavioral change, including weight management, metabolic health, and related conditions. Each program is individualized and evolves as a patient's needs change.

Question 12

What role does AI play in Aure Health?

Accepted Answer

Aure Health uses AI as a supportive accountability tool, not as a replacement for physicians. The AI helps patients stay aligned with their physician-designed care plan between visits by supporting goal tracking, habits, and relevant health data.

Question 13

Does AI make medical decisions at Aure Health?

Accepted Answer

No. All clinical decisions are made by licensed physicians and care providers. AI is used to support patient engagement, track progress, and surface relevant information—but diagnosis and treatment remain in the hands of qualified practitioners.

Question 14

Who are the physicians at Aure Health?

Accepted Answer

Aure Health works with board-certified physicians who specialize in metabolic health, weight management, and related areas. Our physicians are licensed to practice across all 50 states.

Question 15

Is Aure Health available in my state?

Accepted Answer

Yes. Aure Health is available to patients in all 50 U.S. states through our telehealth platform.

Question 16

How do I get started with Aure Health?

Accepted Answer

You can begin by completing our eligibility check, which takes under 2 minutes. Your baseline visit is secure, confidential, and reviewed by licensed physicians to determine the best care path for you.

Question 17

Is my information secure with Aure Health?

Accepted Answer

Absolutely. We take patient privacy seriously and comply with all HIPAA requirements. Your health information is encrypted and protected using industry-standard security measures.

Question 18

Why do my labs come back 'normal' but I still don't feel well?

Accepted Answer

This is one of the most common reasons people come to Aure Health. Standard lab panels are built to catch disease, not the earlier in-between state where something is genuinely off but hasn't crossed a diagnostic threshold yet. Our physicians look at a broader panel of biomarkers and your full clinical picture, not just whether a number falls in a wide 'normal' range, to understand what's actually driving how you feel. This is general education, not a diagnosis; only a licensed physician evaluating you directly can determine what's happening in your specific case.

Question 19

I've tried diet and exercise and still can't lose weight — what's going on?

Accepted Answer

Sustainable weight loss is rarely just a willpower problem. Metabolic factors like insulin resistance, hormonal shifts, thyroid function, and sleep all play a measurable role. Aure Health's Metabolic & Weight Management program looks at the underlying drivers first, and includes physician-supervised options, including GLP-1 medication management when clinically appropriate, as part of a broader, monitored plan rather than a prescription-only approach. This is general education, not medical advice for any individual; treatment plans are determined by a licensed physician after evaluation.

Question 20

What is a concierge doctor, and how is it different from direct primary care or a regular PCP?

Accepted Answer

A concierge doctor is a physician you access through a membership rather than fragmented, insurance-driven visits, meaning longer appointments, direct access, and continuity of care from someone who actually knows your history. Direct primary care (DPC) is a related, often lower-cost model with similar direct-access principles. Aure Health blends the direct-access, physician-led philosophy of both with structured programs and diagnostics, delivered virtually and nationwide.

Question 21

What does 'biological age' mean, and can it actually be measured?

Accepted Answer

Biological age reflects how your body is functioning, influenced by lifestyle, genetics, and environment, as opposed to chronological age, which is just the number of years you've been alive. It's estimated using biomarker panels, body composition, and other physiological markers rather than birthdate. Aure Health's longevity-focused programs use this kind of data to build a more accurate picture of your health trajectory, not just a snapshot of today. This is general education, not a diagnostic claim about any individual's health status.

Question 22

I feel constantly fatigued, foggy, or 'off' — but every doctor tells me I'm fine. What should I do?

Accepted Answer

That gap between being told you're 'fine' and how you actually feel is exactly why root-cause, physician-led care exists. Fatigue and brain fog can stem from a wide range of underlying factors, metabolic, hormonal, inflammatory, or otherwise, that don't always show up unless someone is specifically looking for them with a broader diagnostic lens and enough time to actually listen. This is general education, not medical advice for any one person; a licensed physician evaluation is needed to determine what's happening for you specifically.

Question 23

Does Aure Health offer executive health programs for companies, not just individuals?

Accepted Answer

Yes. Aure Health partners with companies to offer executive health membership as a leadership benefit, often structured as a business expense for the organization. Programs are tailored to your leadership team's size and needs, from a single executive to a full C-suite. Visit our Partnerships page or request a partnership discussion to design a program for your organization. Businesses should consult their own tax advisor regarding how any benefit is structured or deducted.

Feature	Concierge medicine	Direct primary care	Traditional primary care
Typical cost	$2,000–$50,000+/year	$55–$150/month (avg $92)	Insurance premiums + copays
Appointment wait	0–2 days	Same week	~26 days for new patients
Visit length	45–60 minutes	30–45 minutes	7–15 minutes
Physician access	Direct line to your physician	Direct messaging	Office line and portal
Preventive testing	Advanced biomarker panels included	Basic labs	Standard screening panels
Panel size	Small (hundreds)	Small to moderate	2,000+ patients
Insurance billed	No (cash-pay, often HSA/FSA eligible)	No	Yes

Frequently Asked Questions

The short answer

Concierge medicine vs. direct primary care vs. traditional primary care

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